Boutique Answering Services

     "Boutique: a business serving a sophisticated or specialised clientele"

"Personalised: to design or produce (something) to meet someone's individual requirements"

Distinctive, Professional, Individual and Personal Answering Service.

Answer Right Boutique Answering Service offers a range of personalised, tailored options for clients and business's. We are a small boutique answering service that focus's on quality not quantity. Barb and Cassandra have 35 years experience in the industry and have experience with Doctors, Lawyers, Naturopaths, Anaesthetists, mining companies, councils, adventure tours, accountants, tradesman, etc.

We have a passion for what we do and treat your clients as if they were our own. 

For a free quote call 1300 366 954

                "cost effective and competent"

Why use us?

We don't believe in contracts or setup fees, we want you to be happy, this is a part of our personalised service

We are 100% Australian and your calls never go offshore.

The same staff will take your calls building a repoire with you & your clients, we believe we are currently the only operating Answering Service that can offer this to our clients. 

We are in touch with you and your clients, regular callers not need to constantly spell their names or give out phone numbers, our system already knows those details from their previous call. 

We don't time our calls

We are a family owned and operated business

Have a question? no impersonal customer portals here, just send us an email or call us and you will be able to speak to the owner/manager directly and they will personally handle your request.

 Let us be your office front. Answer Right answering service offer: -

 
Appointments
Answer Right will take care of all your appointment needs while you are in meetings, consulting or simply unavailable to answer the phone. Our live operator will take the details as required by you and book the appointment in your calendar. We can either use your chosen calendar or arrange a calendar for you on our server.

Appointment Reminders
Never have your clients forget their appointment again. Answer Right can do all your appointment reminders for you. Appointment reminders can be sent via SMS or a phone call can be made directly to your client.

Message Taking
One of our live operators will take your callers details and forward the message to you by email or SMS immediately.

Warm Transfers
Answer Right can transfer your call through to you or your staff directly announcing who is calling. If you are unavailable Answer Right can simply take a message. Then forward the callers details to you or your staff via SMS or email immediately to return the call at your convenience.

Calendar & Diary Management
Answer Right can handle your online diary and make all your appointments for you. We can either create a diary for you or we can access your own portal to make your appointments and integrate them seamlessly so nothing is missed.

Post/Mail outs
Have a patient form or new client form you would like sent to your patients prior to their appointment? Or maybe it's a brochure to someone wanting more information about your business. Answer Right can email these to your customers or if email is unavailable we can send the forms out on your behalf by post.